Custom Order Guidelines
Please submit ONLY high-resolution images. The quality of your images will impact the final printed item. For custom orders, there is a lead time of 24-48 hours to generate design mock-ups based on the provided details. The watermarked proof (mock-up design) will be sent to the email address attached to the order. This proof should be reviewed in detail BEFORE approval is given to proceed with the printing phase. If approved on first review, the design will be printed as is. Once printing is started alterations will NOT be allowed. You are allowed up to three design revisions prior to approval for printing.
We kindly ask that order proofs are reviewed and approved within 24 hours of receipt. This allows time for revisions and timely printing to meet your order due date. If the proof is not approved or reviewed within 24 hours of receipt your order will be cancelled and a refund of 70% of your order total will be processed. We reserve the right to retain 30% of the order total to cover the services rendered (design creation compensation).
Please ensure the design is to your liking and that all text/numbers/symbols are correct before approving for printing.
We are NOT responsible for any design errors (misspellings, missing or misplaced information, etc.) on approved designs.